This website www.aldetronics.co.uk is owned and operated by Aldetronics
information collected from users (each, a “User”) of the www.aldetronics.co.uk website (“Site”). This
1.2 We may collect personal identification information from Users in a variety of ways, including, but not
limited to, when Users visit our site, register on the siteplace an order and in connection with other
activities, services, features or resources we make available on our Site. Users may be asked for,as appropriate,
name, email address, mailing address, phone number,Users may, however, visit our Site anonymously. We will
collect personal identification information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personally identification information, except that it may prevent them from
engaging in certain Site related activities.
1.3 We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating system and the Internet service
providers utilized and other similar information.
1.4 Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard
drive for record-keeping purposes and sometimes to track information about them. User may choose to set their
the Site may not function properly.
1.5 Aldetronics collects and uses Users personal information for the following purposes:
To improve customer service – your information helps us to more effectively respond to your customer
service requests and support needs.
To process transactions – we may use the information Users provide about themselves when placing an order
only to provide service to that order. We do not share this informationwith outside parties except to the extent
necessary to provide the service.
To send periodic emails – the email address Users provide for order processing, will only be used to send
them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or
other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include
company news, updates, related product or service information, etc. If at any time the User would like to
unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each
email or User may contact us via our Site.
1.6 We adopt appropriate data collection, storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our Site.
at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed
about how we are helping to protect the personal information we collect. You acknowledge and agree that it is
of these terms
1.8 By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this
policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy
will be deemed your acceptance of those changes.
2. Make a contract with us
2.1 When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm
that we have received your order.
2.2 Once we have reviewed your order we will e-mail you again to confirmthat we accept your order, and that
a contract has been made between us.
2.3 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will
advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be
no contract between us.
2.4 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the
image shown on the website and will not include any of the pictured accessories, unless stated in the specification
of the goods.
2.5 We have made every effort to display as accurately as possible the colours of our products that appear on this
website. However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour
of the actual goods.
2.6 Whilst we try to be as accurate as possible, all information providedis approximate and is provided in good
2.7 This contract is covered by English law.
of website use.
3. How to place order
3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket.
Items you do not require can be removed from your basket at any time.
3.2 Carriage charges will be shown prior to you placing your order.
3.3 You will be required to pay for the goods in full at the time of ordering.
3.4 We use secure PayPal payment facilities for online purchases.
3.5 Promotional prices only apply during the period stated.
3.6 All prices quoted on our website are in UK pounds
3.7 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
3.8 Once your order is complete we will notify you of the dispatch date.
4. Delivery & Carriage Charges
4.1 Goods will normally be dispatched from our warehouse within 1-2.
4.2 We will normally deliver goods within 2-5 working days of dispatch.
4.3 Your order may arrive in more than one delivery.
4.4 We use tracked signed for courier service to deliver our goods anywhere in Great Britain and EU
4.5 We will deliver the goods to the address specified on your order. You must be at home to accept delivery of
your order, which is normally between 9:00am and 6:00pm Monday-Friday.
4.6 If there is no one to accept the order on the scheduled delivery date the goods may be returned to us and we
reserve the right to charge you an addictional re-delivery charge.
4.7 If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on
any extra charges made by our carriers for redirecting your delivery.
4.8 Please check the goods on delivery – any goods found to be missing or damaged should be notified to the
delivery driver at the time of delivery or ourselves within a reasonable time.
4.9 If the goods are lost or damaged in transit, please let us know promptly.